Money Back Guarantee

Unrestricted Money Back and Damaged Product Replacement Guarantee!!!

Anytime you are not satisfied with our product we will return all your money! That is how sure we are you will love our Genuine Collagen and the results. You will never use anything else once you try it! At anytime if you are not satisfied with the results and would like a refund, just return your Genuine Collagen product, together with the sales receipt, directly to Collagen USA, Inc. We will reimburse all your money. You can’t loose, guaranteed! If you have any questions regarding this Money Back Guarantee, please contact us.

Product Replacement Guarantee

Genuine Collagen is a 100% natural, temperature sensitive product you have to handle with care but in case of accidental damage after purchase we will replace your Genuine Collagen product at our cost (30% of the retail price). You can’t loose, guaranteed! If you have any questions regarding this Product Replacement Guarantee, please contact us.

Refund claim

To receive your refund email us at contactus@collagenusa.net
Please describe in detail the nature of your claim and we will do our best to resolve the issue. If we can’t do that to your satisfaction we will promptly refund your money.

Product replacement request

To receive your replacement email us at contactus@collagenusa.net
Please describe in detail the nature of your claim.

• no fine print • no surprises • 100% satisfaction

Our Guarantee Policy has no restrictions, but Money Back Guarantee is limited to one time per person and it is only for those who decided that really don’t like our product – please be honest.

Any abuse will be strictly prosecuted.