Money Back Guarantee

Unrestricted Money Back and Damaged Product Replacement Guarantee!!!

Anytime you are not satisfied with our product we will reimburse all your money. You don’t even have to send back anything. That is how sure we are you will love our Genuine Collagen and the results. At anytime if you are not satisfied just let us know. You can’t lose; guaranteed! If you have any questions regarding this Money Back Guarantee, please contact us.

Product Replacement Guarantee

Genuine Collagen is a 100% natural, temperature sensitive product you have to handle with care but in case of accidental damage after purchase we will replace your Genuine Collagen product at our cost (30% of the retail price). If you have any questions regarding this Product Replacement Guarantee, please contact us.

Refund claim

To receive your refund email us at contactus@collagenusa.net
Please describe in detail the nature of your claim and we will do our best to resolve the issue. If we can’t do that to your satisfaction we will promptly refund your money.

Product replacement request

To receive your replacement email us at contactus@collagenusa.net
Please describe in detail the nature of your claim.

• no fine print • no surprises • 100% satisfaction

Our Guarantee Policy has no restrictions, but Money Back Guarantee is limited to one time per person – please be honest. Any abuse will be strictly prosecuted.

Any abuse will be strictly prosecuted.